From the team at Ordinary Folk in Vancouver: “Twilio’s Customer Engagement Platform (CEP) helps companies turn transactions into personal conversations – meaning they can provide customers with what they need, and build relationships that last lifetimes.

“To illustrate the people-focused nature of Twilio’s CEP, we leaned into characters and a dash of 3D in this explainer.”
 
 

 
Client: Twilio

Production: Ordinary Folk
Creative Director: Jorge R. Canedo E
Production: Stefan Green, Mona Fani
Script: Kris Cantrell
Lead Designer: Lorena G.
Animation: Josh Edwards, Ricardo Drehmer, Oliver Sin, Meng-Hseuh Lin, Thiago Steka, Romain Loubersanes, Jonas Elsgaard, Filipe Consoni

Music/sound design: Ambrose Yu
Voiceover: Thomas A. Aglio, Jr.

Special Thanks: Manuel Neto, Victor Silva, Grace Pedersen