This privacy policy is intended to help you understand how Stash Media Inc. collects, stores, and uses the information we receive from you when you access The Stash Permanent Collection.
When you sign up for a free trial or purchase a subscription, you will be asked to provide certain personal information such as your name, e-mail address, billing address, or credit card number. This information is required to complete your request and will be used to process your order, create and maintain your account, and resolve customer service or technical problems that affect your account. Stash Media Inc. may also contact you from time to time with information we think is important to all of our customers.
Except for the name associated with your credit card and information about the transaction (e.g., transaction time, payment amount), credit card information is collected directly by a third-party payment vendor and is not received or stored by us.
Each time you visit The Stash Permanent Collection, we automatically collect certain information about your device and your interaction with the Service. This may include your viewing activity, your IP address, location information, your browser type, your Internet service provider (ISP), referring/exit pages, your operating system, date/time stamps, and related metadata.
Some of the personal information you provide may be shared with authorized service providers involved in operating the Service. For example, payment providers, email service providers, and analytics companies, such as Google Analytics to learn about how our site is being used, but we do not capture the personal information you provide to us in those programs.
We make reasonable efforts to ensure that any third-party contractor only uses the data we provide to perform the services we have contracted for and to protect the data at least as much as described in this policy. Although we may make reasonable inquiries to determine that such other organizations maintain website privacy policies comparable to ours, we are not responsible for the enforcement of such policies.
We may disclose or access account information for administrative and other purposes that we believe are necessary to develop, maintain, and improve our products and services. We also may disclose your personal information if we believe in good faith that we are required to do so in order to comply with applicable law, a subpoena, or other legal processes.
We encourage users to update and edit their personal information and keep it current by notifying us of any changes. In certain jurisdictions, such as the European Union, you may have a right to access, correct, port, or even erase the data we have about you. To make such a request, email us at support(at)stashmedia.tv or write to us:
Stash Media Inc.
2130 North Park Drive, Suite 223-224
Brampton ON Canada
L6S 0C9
We take commercially reasonable steps to maintain the security of customer information with a variety of access controls, including password protection, electronic firewalls, and data encryption. However, no mode of transmission or method of storage can be completely secure, so Stash Media Inc. cannot guarantee the security of such information.
Stash Media Inc. may provide links to other websites but is not responsible for the privacy policies, terms and conditions, or content of those websites.
The head office of Stash Media Inc. is located in Canada and any personal information supplied by you will be processed in Canada. If you are located in the European Union, we process your data only to the extent needed to provide you the services you have purchased, including administration of your account and news related to your account.
Stash Media Inc. may revise this privacy policy over time and therefore we encourage you to visit this page periodically.
If you have questions or need more information, please email us at support(at)stashmedia.tv.